Amaxus - Integrated Workflow

At the centre of your organisation is a set of essential processes. These processes handle customer enquiries effectively, verify that marketing materials are legally sound, and ensure that the best people get the right jobs. They may or may not be formalised, but if the processes aren't followed, effort is duplicated, time is wasted, and customers are lost.

Every process can be thought of as a series of discrete tasks, which must be tackled by the right people at the right time. Automated software is therefore ideal for managing this logical flow of information - these workflow processes. The right software will increase your efficiency, eliminate duplicate effort, and safeguard against costly forgotten or skipped tasks.

Amaxus Workflow

Amaxus Workflow provides the flexibility to model and manage simple or complex processes, whilst retaining a user-friendly interface for your users to check and complete their individual tasks.

Within a workflow process, each task can be assigned to a specific user, a group of users (e.g. Human Resources or Web Editors), or even an automated application (e.g. email, SMS, database or external system).

Tasks can be organised and ordered in any configuration - multiple tasks can be performed simultaneously, joint decisions can be necessitated, or a sequence of tasks can be cycled until a specific condition is met. Whichever model is right for your organisation, Amaxus Workflow allows you to manage its implementation easily and effectively.

Business Case
Increase efficiency
Eliminate duplicate effort
Ensure consistency
Identify and remove bottlenecks
Implement change quickly and effectively
Manage processes without paperwork or managers

Scenarios

A significant enquiry is sent through an organisation's UK website. The system, recognising its potential value but aware that the relevant salesman is out of the office, triggers an SMS message providing him with the details.
The marketing director, staying at a hotel, sends an email to her webserver requesting the latest traffic analysis for her global portal. The system responds by running an analysis, generating a report and emailing her back an executive summary.

Specification

Create workflow processes through a drag and drop graphical interface - doesn't rely on Microsoft Visio like some workflow software.
Uses XML Workflow Definitions (WfMC Compliant), allowing re-use/integration with other systems.
Create manual tasks (a user must complete a specific assignment) or automatic tasks (update data, send email, send SMS, etc.) at any point in your workflow process.
Trigger new workflow processes from varied situations - including editing content in Amaxus, events on your site, database changes, receiving emails, at certain date/time periods, or from third party software.
Full reporting and auditing capabilities.

What is WfMC?

The Workflow Management Coalition brings together the leaders in the software industry, promoting standards for software terminology, interoperability and connectivity between workflow products. Visit www.wfmc.org for details.